Visitation & Accompaniment Policy
At Cape Cod Healthcare, the safety of our patients, staff and volunteers is our highest priority. Effective October 20, 2025, our patient visitation guidelines have been updated as follows:
- Visitors are allowed between the hours of 11:00 a.m. - 7:00 p.m. for inpatient visitation without restriction.
- All visitors are required to self-screen for respiratory illness per hospital policy.
- Although Cape Cod Healthcare no longer requires patients, visitors or staff to wear face coverings while in our facilities, there are situations in which masks still need to be worn per infection control practices in place prior to the start of the COVID-19 pandemic. Please visit our Masking & Self-Screening Policy to learn more. Additionally, visitation of patients with confirmed COVID-19, flu or other respiratory illness requires masking of visitor(s).
Our goal is to maintain a comfortable and quiet atmosphere for our patients. We ask that visitors abide by the following while visiting the hospital:
- Cape Cod Hospital and Falmouth Hospital are smoke-free facilities.
- Please do not wear perfumes or colognes.
- Latex balloons or products are not allowed (mylar balloons are permitted).
- Please speak in quiet tones and be aware that your voice carries. Sound is magnified to someone who is ill.
- Check at the Nurse's Station prior to entering a patient room.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Obey all signs which may be posted on the door of a patient’s room.
- Use cell phones only in designated areas.
Hospital services
Cape Cod Hospital and Falmouth Hospital offer a wide range of services to make your stay a comfortable, healing experience. If you or your family members and friends require services not listed, please inform your nurse.
For visitor information including parking, cafeteria and more, please choose your location below:
Best practices for infection prevention
Cape Cod Healthcare is committed to providing a comprehensive infection prevention and control program for all CCHC entities, in collaboration with the local board of health and the Massachusetts Department of Public Health. We focus on surveillance, prevention, and control of healthcare associated infections, in CCHC patients, visitors, licensed independent practitioners, employees, volunteers and students.
Here are some of additional ways to help prevent infections:
Wash your hands
Hand washing is one of the most effective and easiest ways to prevent the spread of many types of infection and illness in all settings—from your home and workplace to childcare facilities and hospitals.
How to Wash Your Hands [pdf]
Cover your cough
Influenza (flu) and other serious respiratory illnesses like whooping cough, and severe acute respiratory syndrome (SARS) are spread by cough, sneezing, or unclean hands. To help stop the spread of germs, cover your mouth and nose with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.
Cough Etiquette from the CDC [pdf]
Stay up to date on vaccinations
In our mobile society, over a million people each day people travel to and from other countries, where many vaccine-preventable diseases remain relatively common. Without vaccines, epidemics of many preventable diseases could return, resulting in increased - and unnecessary - illness, disability, and death among children and adults. For more information, please see our vaccinations page.
