Commonly Asked Questions

Cape Cod Healthcare accepts nearly all major insurance plans. Your level of coverage depends on your individual benefit plan. Check with your insurance company for details about your coverage. The member services phone number is usually listed on the back of your insurance card.

Your health insurer is the best source of information based on your coverage, deductible and benefits. For cost estimates, please call 774-470-5436. Please have your insurance information, CPT (procedure) code, and the location where you plan to receive care. Please visit Estimate the Cost of Care for more information.

This means you will be charged for the total cost of the service. Contracted rates and discounts do not apply to non-covered services.

For pricing questions, call 774-470-5436 with your insurance information, CPT or procedure code and expected location of service. Please visit Estimate the Cost of Care for more information.

Financial counselors are available at Cape Cod Hospital 508-862-7019 and Falmouth Hospital 508-495-7157. To determine if you are eligible, please call for an appointment. Please visit Financial Assistance for more information about programs available.

Cape Cod Hospital and Falmouth Hospital offer a 10% discount to patients who make payment either prior to, on the day of service, or within 15 days of receiving the first statement.

You have a copayment, coinsurance, deductible based on your plan benefits, or because you don’t have health insurance.


Registered users and guests can pay through Cape Cod Healthcare’s MyChart. If you have questions or want to pay over the phone, please contact our Customer Service team at 1-866-809-0655. Please visit Paying for Care for more information.

Yes. You can set up interest-free payment plans through Cape Cod Healthcare’s MyChart or by calling our Customer Service team at 1-866-809-0655. Please visit Paying for Care for more information.

Registered users can request itemized bills through Cape Cod Healthcare’s MyChart  or by contacting our Customer Service team at 1-866-809-0655. Please visit Paying for Care for more information.

Please contact our Customer Service team at 1-866-809-0655.

Our financial counselors are available at Cape Cod Hospital 508-862-7019 and Falmouth Hospital 508-495-7157. To determine if you are eligible, please call for an appointment. Please visit Financial Assistance for more information about programs available.