Wait Time

ER Wait Times

When is CCHC Urgent Care busiest? Based on 6 months average of patients treated.

Urgent Care Wait Times

Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
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women at home paying hospital bill onlinePay My Bill

Pay your hospital bill on our patient payment portal.

Make a Payment

Online Bill Pay

Cape Cod Healthcare is excited to launch a new and improved patient payment portal. Our goal is to provide a tool that will allow a simple and up to date summary of your account with Cape Cod Hospital and Falmouth Hospital.

Please note: any username or log in created for our previous payment portal will no longer be valid. Please use information from your current patient statement to log in. If you need assistance accessing your account, please e-mail our customer service department

Don’t want to make a payment online?

If you would rather pay your bill by another method, or if you have questions about your bill, please email our department or call us at 1-855-331-2242.

Patient Responsibility

As a service to our patients, the Hospital will bill most insurances on your behalf. However, billing is no guarantee of insurance benefits or payment, and YOU are ultimately responsible for payment of services provided to you or your dependents.

After billing your insurer, the Hospital will wait approximately 60 days for payment. At that time we will (depending on your insurer) begin sending statements to you. You should verify your balance against the "Explanation of Benefits" your insurer sends to you before making a payment or calling our office. 

Our office hours are Monday through Friday, 8:00 a.m to 4:00 p.m. We are located at 297 North Street, Building 3, in Hyannis. Our telephone number is 855-331-2242.

You can also estimate the cost of care here