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Request Your Records

Download the Medical Records Request Form [pdf].

Call us with questions or to follow up on submitted requests: 508-862-5540

Medical Records

Your medical record is confidential and may not be released without your written consent.

What does my medical record contain?

  • The information you gave the Patient Registration Office
  • Reports of all care and medications you received
  • Documentation from doctors, nurses and allied health professionals

How do I obtain my medical record?

In order to receive copies of your medical record, you must submit a written, dated, and signed Medical Records Request Form, available for download on our website [pdf] or at Cape Cod Hospital and Falmouth Hospital.

  • Please include the following information:
  • Patient’s full name
  • Patient’s date of birth
  • Address and phone number
  • Date of service
  • Type of information needed
  • Complete mailing address

The form must be signed by the patient. You may designate how you would like to receive copies of your medical records. You may receive medical records either by mail, e-mail or FedEx (overnight; urgent requests only).

Completed forms may be sent to the Cape Cod Healthcare Medical Records office by one of the following methods:

  • Mail
    Attention: Medical Records
    Cape Cod Healthcare
    27 Park Street
    Hyannis, MA 02601
  • Fax

My Hospital Record – an online patient portal

If you have been admitted, had outpatient day surgery or have had an ER visit at Cape Cod Hospital or Falmouth Hospital, a summary of your visit/encounter is available online through the My Hospital Record portal.

My Hospital Record will contain pertinent clinical information including:

  • Allergies
  • Laboratory and radiology results
  • Problem list and diagnoses
  • Immunizations
  • Discharge instructions
  • Discharge medication list
  • Patient education material for related problems and diagnoses
  • Other clinical content, including health concerns and goals

Note: For questions or inquiries about the clinical content, results and data in your My Hospital Record account, follow-up with your primary care provider (PCP.)

When is my visit/encounter summary available on My Hospital Record?

Your clinical information will be available online before you are discharged from the hospital, providing you immediate access to your data should you give your email address at registration.

Additional laboratory and radiology tests will be sent to your My Hospital Record account 24 hours after discharge to include results that were pending at the time of discharge.

How do I sign up for My Hospital Record?

See My Hospital Record patient portal to learn more, including how to sign up.