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Hospital Visiting Policies & Guidelines

Please see our updated visitation guidelines in effect due to the COVID-19 pandemic.

Our goal is to maintain a safe, comfortable and quiet atmosphere for our patients. We ask that visitors abide by the following policies while visiting the hospital.

Visiting policies

  • Please refer to our updated visitation and accompaniment guidelines in effect due to COVID-19.
  • Please do not visit if you are ill.
  • Cape Cod Hospital and Falmouth Hospital are smoke-free facilities.
  • Please do not wear perfumes or colognes.
  • Latex balloons or products are not allowed (mylar balloons are permitted).
  • Please speak in quiet tones and be aware that your voice carries. Sound is magnified to someone who is ill.
  • Plan visits so that there are only two visitors in a patient room at one time.
  • Check at the Nurse's Station prior to entering a patient room.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Obey all signs which may be posted on the door of a patient’s room.
  • Use cell phones only in designated areas.

Hospital services

Cape Cod Hospital and Falmouth Hospital offer a wide range of services to make your stay a comfortable, healing experience. If you or your family members and friends require services not listed, please inform your nurse.

For visitor information including parking, cafeteria and more, please choose your location below:

Cape Cod Hospital

Falmouth Hospital

Infection prevention

Cape Cod Healthcare is committed to providing a comprehensive infection prevention and control program for all CCHC entities, in collaboration with the local board of health and the Massachusetts Department of Public Health. We focus on surveillance, prevention, and control of healthcare associated infections, in CCHC patients, visitors, licensed independent practitioners, employees, volunteers and students.

Here are some of the best ways to help prevent infections:

Wash your hands

Hand washing is one of the most effective and easiest ways to prevent the spread of many types of infection and illness in all settings—from your home and workplace to child care facilities and hospitals.

How to Wash Your Hands [pdf]

Cover your cough

Influenza (flu) and other serious respiratory illnesses like whooping cough, and severe acute respiratory syndrome (SARS) are spread by cough, sneezing, or unclean hands. To help stop the spread of germs, cover your mouth and nose with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.

Cough Etiquette from the CDC [pdf]

Stay up to date on vaccinations

In our mobile society, over a million people each day people travel to and from other countries, where many vaccine-preventable diseases remain relatively common. Without vaccines, epidemics of many preventable diseases could return, resulting in increased - and unnecessary - illness, disability, and death among children and adults. For more information, please see our vaccinations page.