Patient Help Center

How can we help you today? Resources for popular inquiries are just a click or phone call away. If you need additional assistance or would like to share feedback, we invite you to fill out the form provided below.

Find a Number

Phone directories are provided for both Cape Cod Hospital and Falmouth Hospital.

Cape Cod Hospital

Falmouth Hospital

Find a Provider

Our provider directory features more than 600 highly skilled and compassionate physicians and advanced practice clinicians (APCs).

Find a Provider

PCPs Accepting New Patients

Pay My Bill

There are multiple ways to pay your CCHC bill, including online.

View Payment Options

Estimate Cost of Care

Our price transparency estimator tool provides information to help patients better understand the cost for care.

Cost Estimator Tool

Request Records

A medical records request form can be submitted via fax, e-mail or mail to our Medical Records department.

Download Form [PDF]

Check Hours by Location

Hours of operation are available for common services.

Schedule a Vaccination

Appointments for a flu shot or other vaccinations at our hospital-based pharmacies can be made online.

Schedule a Vaccination

Access MyChart

Our MyChart Patient Portal offers the ability to manage your medical information, all in one place.

For technical assistance, please call our MyChart Patient Support Line at 508-957-8888.

Refill a Prescription

Existing Rx refills can be requested through the Cape Cod Healthcare Pharmacy location of your choice.

Hyannis Online Refill

Falmouth Online Refill

Share Kudos

Expressing your appreciation for a CCHC team member is a simple click away!

Share Kudos

Still have questions or feedback to share?

Please note: This is for general inquiries and feedback only, and you will receive a response within two to three business days. For urgent medical concerns, please contact your provider or seek immediate care.