Visitation Restrictions - Cape Cod Healthcare

Like most websites, we use cookies and other similar technologies for a number of reasons, such as keeping our website reliable and secure, personalizing content, providing social media features and to better understand how our site is used. By using our site, you are agreeing to our use of these tools. Learn More

Your Location is set to:

Schedule a COVID-19 Test

Appointments for drive-through testing at Cape Cod Hospital and Falmouth Hospital can be self-scheduled online through our MyChart patient portal.

Schedule a Test

Simply log in to your MyChart account (or create one if new), answer a short questionnaire, and you will be able to select a date and time for testing. See our MyChart Tip Sheet [PDF] for helpful scheduling steps.

If you are unable to schedule online, please call:

508-534-7103

(Please note: this phone line is open Monday-Friday 8:00 a.m. – 4:00 p.m. and Saturday 8:00 a.m. – 12:00 p.m.)

Visitation & Accompaniment Policy

At Cape Cod Healthcare, the safety of our patients, as well as our staff, physicians, and volunteers, is our highest priority. Effective March 4, 2022, visitation of patients will continue to be strongly discouraged, but still permitted under our current guidelines which include screening, masking and within specific timeframes.

Exceptions:

  1. Visitors: 2 per patient per day will be allowed. The visitor(s) will be screened for symptoms of respiratory illness per hospital policy and be required to wear a mask.
  2. Labor and Delivery: 1 support person and 1 visitor will be allowed. The support person and visitor will be screened for symptoms of respiratory illness per hospital policy and be required to wear a mask.
  3. Emergency Department: 1 visitor will be allowed. The visitor will be screened for symptoms of respiratory illness per hospital policy and be required to wear a mask
  4. END of LIFE: 2 visitors will be allowed at one time. The visitor(s) will be screened for symptoms of respiratory illness per hospital policy and be required to wear a mask.
  5. COVID-19 positive patients: Visitation will only be considered at end of life situations and reviewed on a case by case basis in advance of visit.
  6. Accompaniment: In those situations where it is of benefit to either the patient or the provider for the patient to have either a caregiver or family member accompany them to the facility, the visitor (one only) will be allowed. The visitor will be screened for symptoms of respiratory illness and fever per hospital policy and be required to wear a mask at all times. When the visitor is not able to physically be with the patient (during actual procedure time, etc.) the visitor may be asked to wait outside of the facility or in a specified waiting area depending on social distancing guidelines (providing a cell phone number) and will be contacted to return when the patient is ready.

Examples of these situations include but are not limited to:

  • A minor accompanied by a parent or guardian
  • A person with cognitive impairment, memory impairment or dementia accompanied by a caregiver
  • A person with limited mobility accompanied by an attendant/caregiver
  • A person with anxiety or phobia regarding their visit/procedure
  • A person whom the provider deems necessary for the patients care and safety

Current guidelines are as follows:

  • Visiting hours are 11:00 a.m. - 6:00 p.m. daily
  • Visitor(s) will self-screen for symptoms of respiratory illness and fever
  • Visitor(s) must wear a mask at all times
  • No visitors under the age of 18
  • No visitors for COVID-19 positive patients, with exceptions for end of life per above