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Safe. Ready. Here for You.

Continuing to resume care in accordance with state guidelines

Effective June 8th, Cape Cod Healthcare met state attestation guidelines to incrementally resume elective, in-person, non-urgent procedures and services in accordance with the second phase of the state’s comprehensive plan for Reopening Massachusetts. This updated attestation incorporates the capacity criteria and public health and safety standards required for Phase 1: Start as well as outlines additional requirements met for Phase 2: Cautious. This is welcome news for patients on Cape Cod who may have had to defer care due to the COVID-19 pandemic.

Following state guidelines in Phase 2, in-person care has expanded to include the reopening of non-urgent procedures and services, including routine office visits and nonessential, elective invasive procedures. Cape Cod Healthcare has demonstrated on-going compliance with public health and safety standards including the use of personal protective equipment (PPE), infection control readiness, screening for COVID-19 symptoms and social distancing protocols.

For in-person services and procedures, health care providers will continue to use their clinical judgement and prioritize urgent services, chronic disease management and preventive care. All in-person medical care including routine office visits, behavioral health and elective cosmetic procedures (effective June 24, 2020) has resumed, with the exception of in-person day programs, which are slotted to resume during Phase 3.

Contact your doctor for guidance

Cape Cod Healthcare patients who have a surgery, test or procedure that has been delayed, should contact their clinical care provider who will use their clinical judgment to determine if a procedure or service should be done in-person in the immediate future. Cape Cod Healthcare physicians will be prioritizing the scheduling of non-emergent, in-person cases according to state guidelines. In addition, Cape Cod Healthcare will continue to offer telehealth services to patients whenever possible.

We continue to strongly encourage patient to seek medical care for any urgent healthcare needs as we have seen patients in need of serious medical attention who have waited too long to visit our hospital. Our healthcare facilities and hospitals are safe, and our staff are prepared to address your needs. If you have a question, please contact your provider.

Safety protocols in place

Cape Cod Healthcare has met the required state guidelines to ensure the safety of our patients and staff. Here’s what you should expect to see if you visit a Cape Cod Healthcare hospital or facility:

  • Use of masks and face coverings by everyone in the facility
  • Screening of possible COVID-19 symptoms for all incoming patients
  • Separate care zones for COVID and non-COVID care
  • Social distancing measures in waiting rooms and other areas
  • Frequent cleanings and disinfecting
  • Continued restrictions for hospital visitors