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Coronovirus Updates

Visit our Coronavirus Updates page for the latest information from the experts at CCHC and the CDC.

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Instructions for Getting COVID-19 Testing

Due to an overwhelming demand for COVID-19 testing since the roll out of drive-through testing this week, Cape Cod Healthcare has updated its policy relative to physicians able to order testing for patients. As of March 20, 2020, a physician must have affiliated status with Cape Cod Healthcare’s hospitals to submit a patient’s order for drive-through testing at Cape Cod Community College. By limiting the ability to order testing to physicians in the Cape Cod Healthcare network, the healthcare system will be better able to meet the needs of the community. A physician outside of the network will not be able to submit an order for testing.

Below are the steps required for testing:

  1. If you are experiencing symptoms, including fever, coughing or shortness of breath, call your doctor.
  2. Your doctor will screen you over the phone to assess if you should be tested.
  3. If your doctor determines you should be tested, he or she will provide an electronic order for the test which is sent directly to the testing facility.
  4. Cape Cod Healthcare staff will then call you to set up an appointment for testing.
    Note: You need a doctor’s order to be tested. Testing cannot be performed on anyone without a doctor’s order and we will have to turn away those arriving at the testing site without a doctor’s order and an appointment.

If you are experiencing symptoms, including fever, coughing or shortness of breath, and do not have a primary care physician, call the dedicated call center at 508-862-5595 to be screened for COVID-19 testing with a Cape Cod Healthcare clinical provider via phone. If testing is required, the clinical provider will follow the same process of submitting the doctor’s order to the testing team and you will be called with a testing appointment time. Please note: the call center line is open Monday-Friday from 8am-7pm and Saturday-Sunday from 8am-4pm.

If you are experiencing SERIOUS symptoms and do not have primary care provider, please visit the triage tents located outside of Cape Cod Hospital and Falmouth Hospital for screening.