Wait Time

ER Wait Times

When is CCHC Urgent Care busiest? Based on 6 months average of patients treated.

Urgent Care Wait Times

Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
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VNA Hospice Clinical Liaisons

For in-patient consultations, Cape Cod Healthcare VNA Hospice provides nurse liaisons to help families considering hospice understand the services we provide.

Available seven days a week, these RNs help determine a patient's readiness for hospice and can walk families through the many services VNA Hospice provides, discuss in-home or skilled nursing facility care, and offer guidance to help navigate the financial path of this care.

The goal of these RN liaisons is to help patients and their families make a smooth, seamless transition from curative care at Cape Cod Healthcare's hospitals to comfort care through the Cape Cod Healthcare VNA Hospice.

Pamela McPherson RN, BSN, MA, CPHN

Pamela McPherson, RN VNA Hospice CCHC

VNA Hospice Clinical Liaison

Certification in Hospice and Palliative Care Nursing, active since 2000.
M.A. in Pastoral Counseling, Gordon-Conwell Theological Seminary, 1996.
B.S. in Nursing, Cornell University, 1975.

Pamela has worked as a hospice nurse, either full or part-time, since 1997. While her initial nursing experience had been in ICU nursing, when the time came to return to work after raising her children, she chose hospice and serves as the VNA Hospice Clinical Liaison for Cape Cod Hospital.

“For me, hospice is about bringing calm, dignity and hope to patients and families who are often in turmoil and don’t know how they are going manage the dying and the death of a loved one. Hospice has given me the privilege of walking this journey with patients and families.”

Erin McGee, RN, BSN

Erin McGee, RN VNA Hospice CCHC

VNA Hospice Clinical Liaison

After serving as an occupational therapist offering home care in Seattle, Erin went back to nursing school as part of a local grant. She worked her way up from RN to BSN and acquired vast experience in primary care offices and urgent care. But, it was the passing of a friend’s mother that ignited her passion for comfort care.

Erin later moved to the Cape where she took a position in hospice case management. From April 2013 through the summer of 2015 she evolved into a nurse manager and then quickly moved into the Falmouth Hospital VNA Hospice Clinical Liaison role.

Working with the families, the patients and the community is gratifying. “It’s that sigh of relief, when you can feel the tension just melt away. That’s the best part,” said Erin. “To know we’ve given families the confidence to make this decision.”

Diane LaValley, RN

Diane LaValley,  RN - VNA Hospice

VNA Hospice Clinical Liaison
Associates Degree in Nursing, 1994

Diane has worked in Hospice since 1992, first as a Home Health Aide while attending nursing school, then as an RN Case Manager, and currently as a Clinical Liaison for the Cape Cod Healthcare VNA Hospice. While a large part of her nursing career was in maternity, Diane maintained a passion for Hospice nursing and was always drawn back to it.

“It is such a privilege to be present with a patient and their family during such a personal and private time in their lives. I find that to be true for both Maternity and Hospice nursing. In my role as a liaison, I get great personal satisfaction in being able to provide the support and resources families need to ensure their loved one’s comfort at end of life.”

Wilhelm Oosthuizen, RN, BSN, PhD

Wilhelm Oosthuizen, RN, BSN, PhD - VNA Hospice

VNA Hospice Clinical Liaison
Bachelor of Science, Nursing
PhD Mythological Studies with emphasis in Death Psychology conferred by Pacifica Graduate Institute
End-of-Life Nursing Education Consortium (ELNEC) Core Trainer Certificate

Wilhelm has worked for 10 years as a hospice nurse, following a 13-year career as a medical/surgical nurse. He specializes in geriatric hospice care and has a passion for tending to the needs of elderly patients.

“What comes to light most clearly as physical life begins to retreat, is the invisible reality of the soul. To enter into that sacred domain where the comfort of much meaning can still be shared, infuses my hospice work with invaluable purpose.”  

Hospice Information

Related Hospice Information

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