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Patient & Family Advisory Council

The Cape Cod Hospital Patient and Family Advisory Council (PFAC) is dedicated to supporting the delivery of the highest standards of comprehensive and compassionate healthcare. The Council accomplishes this by working in active partnership with our healthcare providers to:

  • Strengthen communication and collaboration among patients, families, caregivers and staff.
  • Promote patient and family advocacy and involvement.
  • Propose and participate in programs, services and policies.

The Council’s voting membership is made up of a broad base of up to 14 patients and/or family members (at least 50% patients) and up to seven staff members. A term of active membership is two years and terms are staggered to allow for carry-over of half the members.

Individuals interested in becoming a member of the PFAC may submit a membership application to the council for consideration. For more information on the Cape Cod Hospital PFAC, contact Jeanie Vander Pyl, Director of the CCH Medical Library at For information about the Falmouth Hospital PFAC, contact Susan Hanley, Director of Volunteers/Medical Library at

The CCH PFAC develops an annual plan that includes goals and objectives that includes goals and objectives.

2017 Cape Cod Hospital PFAC Annual Report [pdf]

2018 Falmouth Hospital PFAC Annual Report [pdf]