Understand CCHC’s billing process and the resources available to our patients.
Accounts Payable & Receivable
As a service to our patients, Cape Cod Hospital and Falmouth Hospital will bill most insurances on your behalf. However, billing is no guarantee of insurance benefits or payment and YOU are ultimately responsible for payment of services provided to you or your dependents.
After billing your insurer, the Hospital will wait approximately 60 days for payment. At that time we will (depending on your insurer) begin sending statements to you. You should verify your balance against the "Explanation of Benefits" your insurer sends to you before making a payment or calling our office.
Our office hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. Our telephone number is 866-809-0655.
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Cape Cod Hospital
27 Park Street
Hyannis MA 02601
100 Ter Heun Drive
Falmouth, MA 02540