Cape Cod Healthcare’s Position on MNA Picketing

(Hyannis, May 17, 2011) Cape Cod Healthcare respects the right of the MNA and its members to conduct informational picketing sessions this week. At the same time, we are disappointed that they are using inaccurate information to scare and mislead the public.

CCHC’s member hospitals (Cape Cod Hospital and Falmouth Hospital) provide safe, high quality care to local residents and an outstanding workplace environment.  We are a leader in the state among institutions of our size on safe and appropriate staffing patterns (according to the MHA Patients First initiative) and regularly receive high marks from independent agencies and regulatory bodies for the quality of care our clinicians provide.  Cape Cod Healthcare has high employee satisfaction and the vast majority of our nursing staff has worked here for more than 10 years, an indication of the outstanding workplace environment we offer. 

Though mandatory overtime accounts for a very small percentage of patient care hours, we share the MNA’s desire to address this issue. As part of our contract offer, we have proposed collaborating with our nurses to understand the cause and determine appropriate solutions. We are eager to reach agreement on a contract – as evidenced by the fact that our management has asked for no “give backs” even at a time when hospitals are preparing for significant decreases in reimbursement from both government and provide payers.

We are confident that our offer, which commits to safe, effective staffing patterns, agrees to steps to minimize mandatory overtime and provides for wage increases and benefits that are better-than-market is more than fair.  We are proud of our ability to provide safe, high quality health care to our community and remain committed to attracting and retaining the most talented healthcare professionals in the Commonwealth.  Our last, best, and final contract offer, presented to representatives of the Massachusetts Nurses Association on Tuesday afternoon, May 3, fully reflects that commitment. 

Fact Sheet

CCHC’s contract offer includes:

  • A continued commitment to minimizing use of mandatory overtime
    • Our agreement to a joint study with the MNA with the specific purpose of identifying the causes of and further limiting mandatory overtime, while ensuring appropriate patient care.
  • A continued commitment to safe, effective staffing patterns
    • Our promise to continue core staffing patterns that are among the best in the state -- the same staffing patterns originally established in agreement with the MNA during our 2005 and 2008 contracts -- and updated during the mediation session on April 26, 2011.
    • Our staffing patterns meet or exceed those of our peer institutions.
  • Annual wage increases at rates higher than most hospitals our size
    • Nurses at the top step will receive a 2% increase each year of the contract; full-time staff nurses at the top step will earn an average base salary of over $100,000 by the third year of the contract
    • Staff nurses not yet at the top step will receive an average step wage rate increase of 4.6% for each of the three contract years (a 13.8% pay increase in total)
  • Benefits that are among the most generous in the region
    • Current medical, dental and paid time off benefits (vacation, sick, personal, etc.) remain unchanged for all current benefit-eligible nurses
    • Senior nurses at the top step can receive up to 54 paid days off each year.
    • Cape Cod Healthcare nurses receive two weeks more paid time off than nurses at nearby hospitals, and more than 60% of our nurses do not contribute to the cost of health and dental premiums - nurses in nearby hospitals pay more than 20% toward their coverage.

We are an employer of choice

  • Cape Cod Healthcare’s employee satisfaction surveys show that our team members value the workplace environment we have created and feel a high level of satisfaction in fulfilling our health care mission.
  • Our wages and benefits meet or exceed those of our peer hospitals in the region
  • The majority of our nurses have worked at Cape Cod Healthcare for more than 10 years

The care we provide is safe and effective

  • Cape Cod Healthcare’s hospitals routinely receive commendation for their work by both regulatory agencies and third party healthcare organizations. These are listed on

Cape Cod Healthcare is the leading provider of health care services for residents and visitors ofCape Cod. With more than 450 physicians, 4,500 employees and 1,100 volunteers, Cape Cod Healthcare has two-acute care hospitals, the largest home health services agency on the Cape (VNA), a skilled nursing and rehabilitation facility, an assisted living facility and numerous health programs. For more information, visit Cape Cod Healthcare’s web site at

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