Wait Time

ER Wait Times

When is CCHC Urgent Care busiest? Based on 6 months average of patients treated.

Urgent Care Wait Times

Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
Least busy at 8 am. Most busy at 9am and gradually less busy throughout the day until 7pm.
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Care & Treatment

  • Infusion (IV) Therapy

Infusion (IV) Therapypatient with nurse receiving IV infusion

The IV Therapy Infusion Area serves patients who need medication or blood products administered intravenously or by injection. Patients are referred physicians throughout our community.

If the physician ordering your treatment is not on staff at Cape Cod Hospital, you may ask your doctor to fax the following information to us or you may obtain the information and bring it to the IV Infusion Area at your first visit: 

  • Medical history and results of most recent physical
  • Diagnosis
  • Order for medication drug amount and frequency
  • Pertinent lab results

Orders must be renewed every 3 months.

Important Phone Numbers

Fax information to 508-862-0526.

To cancel an appointment, call the IV Infusion Area at 508-862-5166.

To schedule or reschedule an appointment, contact Central Scheduling at 508-957-8600.

For home infusion services, contact VNA of Cape Cod at 800-631-3900. 

Helpful Information for Patients

Appointment Time

Please arrive on time for your appointment. Seating is limited, and we need to remain on schedule in order to treat all patients promptly. We realize emergencies arise and may cause delays. We ask you not to schedule other appointments too close to your treatment time


Please bring a list of medication you are currently taking to all of your IV therapy appointments.


Cookies, crackers, coffee, juice and soda are available for patients. If your treatment takes three or more hours, lunch will be provided. Lunch is a sandwich, carrots, fruit and cookies. You may bring your own lunch.

Blood Transfusions 

If you are receiving blood, please eat breakfast and take your medications as usual. Each unit of blood takes two hours. Feel free to bring a book or other reading material.

About Infusion Therapy

You will be asked your name and date of birth. A bracelet with your name and date of birth will be put on your wrist.

The nurse will insert a needle into a vein in your hand or arm. This is known as an IV and provides access needed to infuse medication or blood.

The IV team is composed of registered nurses with special education and training in infusion therapy. They are committed to patient safety, quality care and customer service. Please let the nurses know if you have any questions or suggestions.


There are four “IV Patient Parking Spaces” in the main parking lot of Cape Cod Hospital. Feel free to park in one of the these spaces.

Valet Parking: This service is free and is located by the main entrance. Tipping is not required.

Directions to IV Therapy Infusion Area 

Enter the Main Lobby and go to the Information Desk to request a direction card.  Take the elevator to the second floor and turn right off the elevator, then follow the corridor through two sets of double doors to Alying 2 nurses station where you'll take a left.

When you see the door labeled Pain Center, push the silver plate to open the door automatically. Go through this door, pass the Pain Center reception desk and continue to the end of hall to the Infusion Area.

Patients in wheelchairs:  It is a distance from the lobby to the Infusion Area. Please go to the Information Desk where you can request a wheelchair and a volunteer to transport you.

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