Cape Cod Healthcare

In order to provide the best service possible to our patients and their visitors, as well as to physicians, employees and volunteers, Cape Cod Hospital will begin a new parking initiative on July 15, 2013.

The new CCH plan requires all physicians and employees to register their vehicle(s) with the hospital Security Department, in order to obtain a new parking permit sticker. The new sticker must be displayed on the rear of all vehicles that will be parked on hospital grounds, beginning July 15. Volunteers are not required to register their vehicle(s) at this time.

You can download the new parking form here, and can also be obtained from Security in the Emergency Department, or at the main Security desk in the Mugar Lobby from 8 a.m. to 8 p.m. daily. Physicians can also obtain the registration form and sticker from the Medical Staff Office. This form must be completed and turned in to Security, in order to obtain your sticker.

The CCH Parking Plan:

• The hospital main parking lot, the lots adjacent to the Psych Center, Cape Cod Medical Center and the Mugar area lots are all reserved for patient, visitor and valet parking. In keeping with our current practice, however, these lots will remain available to our 11 p.m. to 7 a.m. employees.
• Physician parking lots are gated and reserved for physicians only. Entry to these lots is electronic and activated by a valid CCH ID badge. These lots are located on the corner of Gleason Street and Park Street, and the corner of Park and Bayview Street (upper and lower).
• All day shift and evening shift employees must park in the employee lot on Bayview Street.
• Monday through Friday, the gated Bayview Street lot is for the use of volunteers and authorized employees only. However, it will remain available to all employees on weekends and holidays.
• The lower lot behind the Psych Center will be designated for employees of the Psych Center, Cape Cod Medical Center and Gleason House. Official parking stickers are required. This arrangement may be revisited, if the shortage of patient and visitor spaces persists.
• Violations may result in corrective action in accordance with the CCH Progressive Discipline and Corrective Action Policy.
• Repeated refusal to obtain a parking sticker will also be considered a violation of this policy.
• Thank you for helping to keep the patient first in all that we do at CCHC.

Parking Permit Form

Allison Thomas

Beth Pietro

Coombs

Blue Cross Blue Shield of Massachusetts has named Falmouth Hospital and Cape Cod Hospital, each, as a “Blue Distinction Center for Knee and Hip Replacement®.” The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care. The program expanded recently to include more robust quality measures focused on improved patient health and safety, as well as new cost-efficiency measures.

The selection criteria used to evaluate facilities were developed with input from the medical community and include general quality and safety metrics plus program-specific metrics.

CCH and FH are two of 540 Blue Distinction Centers for Knee and Hip Replacement® in 45 states. Selection criteria included:

• An established knee and hip replacement program performing required annual volumes.
• An experienced knee and hip replacement surgical team.
• Full accreditation by a Centers for Medicare and Medicaid Services-deemed organization.
• A comprehensive quality management program.
• Clinical outcomes that meet objective thresholds for specific procedures, such as complication rates and lengths of stay.

Research confirms that the newly designated Blue Distinction Centers® demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers. Blue Distinction Centers® are also more than 20 percent more cost-efficient. The program provides consumers with tools to help them make better informed healthcare decisions. These results will also enable employers, working with their local Blue Plan, to tailor benefits to meet their individual quality and cost objectives. The selection criteria used in designating the Centers for Knee and Hip Replacement were developed in collaboration with expert physicians and medical organizations.

Whether you enjoy an afternoon round of golf each Sunday or a daily morning jog with your neighbor, chances are you have incurred a sports-related injury at some point. Fortunately, residents of the Cape can turn to Cape Cod Healthcare for their sports injury needs. We offer a continuum of sports medicine services from advanced diagnostic capabilities and conservative treatments to state-of-the-art surgical interventions to comprehensive physical therapy.

Common Conditions

Among the more common locations for a sports injury to occur are the knee and shoulder. Of the two injury-prone locations, anterior cruciate ligament (ACL) tears and rotator cuff tears seem to be the most predominant of all sports injuries seen on the Cape.

About the ACL

The ACL connects the bone in the upper leg (femur) to the bone in the lower leg (tibia). Common symptoms of an ACL injury include instability or buckling in the knee when weight is placed on it, swelling in the knee, and hearing or feeling a pop in the knee at the time of injury.

Depending on the severity of your ACL tear, your physician may recommend a combination of medication, physical therapy and surgery. If you need surgical intervention, rest assured you’ll get the best care possible at Cape Cod Healthcare.

As with many other surgeries to correct sport injuries, we repair torn ACLs using an arthroscopic procedure. These minimally invasive techniques allow patients to recover and get back on the playing field faster than traditional open surgeries.

Shoulder Concerns

Typically, shoulder injuries are caused by overuse of the joint in a sport, although injury can sometimes follow repetitive use in a daily task. Scraping and rubbing in the shoulder can cause inflammation in the tendons of the rotator cuff, which results in pain and stiffness. Treatment for rotator cuff injuries ranges from rehabilitation to surgical repair of the torn tendon. Surgery can involve either an open repair or an arthroscopic procedure, depending on the extent and location of the tendon damage. It is usually done on an out-patient basis.

Rehabilitation Services

Whether you have an injury that is the result of a fracture or trauma, orthopedic professionals at Cape Cod Healthcare can help put you on the road to recovery. In addition to knees, shoulders and hips, Cape Cod Healthcare offers a complete range of orthopedic procedures and specialties, including foot and ankle, hands and wrists, and trauma. Our orthopedic team brings relief to patients who may be suffering from a range of orthopedic injuries involving bones, joints, ligaments, tendons and nerves.

The two-day Falmouth Road Race Expo attracts 18,000 to 20,000 to Falmouth. On Friday, runners pick up their numbers. A children’s event is held on Saturday. Cape Cod Healthcare will feature da Vinci Robotic Surgery, with demonstrations of how the technology works.

Also on Saturday, the Elite Invitational Mile is held. This event draws the fastest group of runners from around the world. Last year there were 2,000 spectators to watch the one dozen runners, according to Christine Frazier, President of the FRR Board.

All of the elite runners – about 30 to 40 men and women – stay with host families in Falmouth over the race weekend. Any CCHC physician or employee who lives in Falmouth and would like to host a runner should call the FRR office at 508.540.7000.

The number of runners in the FRR is capped at 13,000 this year. Entries are determined by a lottery system. Falmouth residents are automatically eligible to run in the race. Due to the CCHC sponsorship, FRR organizers have set aside 50 slots for CCHC employees and physicians. (See the CCHC intranet for details.)

Opportunities are also open for CCHC employees who wish to volunteer at the race. About 100 non-medical volunteers are needed to do everything from staff the gift table to handing out water to runners along the course. (See the CCHC intranet for details.)

New Balance Falmouth Road Race official site

Our primary care team at Stoneman put the patient first in all that they do. Our physicians are experienced, highly-trained and informed on the latest in primary care medicine.

Office Information:

Monday to Friday 8am - 5pm

2 Jan Sebastian Drive Suite 101
Sandwich, MA 02563
Directions
508-833-8247

• Magda A. Bishai, MD
• Linda F. Habeeb, MD, FACP
• Thomas A. Hanna, MD
• Bruce Stelle, MD

A robust list of quality specialty practices that are well-established in the community now have hours at Stoneman Outpatient Center, so that patients have easy access to the care they need.

• Cardiology

  The Cardiovascular Specialists
  508-540-0604
  Please call for hours

  • George Christman, Jr. MD
  • John J. Guerin, MD, FACC
  • John C, Hostetter, MD, FACC
  • Jennifer H. Ladner, MD, FACC
  • Bruce F. Levy, MD, FACC
  • David R. Urbach, MD, FACC, FAHA
• General Surgery

  Surgical Associates of Falmouth
  508-495-7160
  Please call for hours

  • Maria Azizian, MD
• Neurosurgery

  Neurosurgeons of Cape Cod
  508-771-0006
  Please call for hours

  • Paul Houle, MD
  • Patrick J. Murray, MD
  • Gordon Nakata, MD
  • Achilles Papavasiliou, MD
• Obstetrics & Gynecology

  Cape Obstetrics and Gynecology
  508-457-0088
  Please call for hours

  • Susan Anderegg, MD
  • Richard Heywood, III, DO, FACOG
  • Elizabeth G. Murray, MD
  • Jean E. Talbert, MD
• Orthopedics

  To be announced

Imaging services at Stoneman offer the latest in diagnostic technology, which ensure the most accurate diagnoses available.

Office Information:

X-Ray:
Mon – Fri, 9 am – 5 pm

Bone Density:
Mon – Fri, 10 am – 5 pm by appt.

CT/Pet Services:
Wed 8 am – 5 pm

Ultrasound:
Mon – Fri, 9 am – 5 pm by appt.

2 Jan Sebastian Drive
Sandwich, MA 02563
Directions
508-833-5137

Services Include

• Digital X-Ray
• Bone Density
• CT/PET Services
• Ultrasound

C-Lab is on the only locally-based laboratory service on Cape Cod. The service center at Stoneman is the 15th location on Cape Cod and brings the same high-quality, dependable service the community has come to expect from C-Lab.

Office Information

Monday - Friday 7am to 5pm

2 Jan Sebastian Drive 
Sandwich, MA 02563
Directions

508-888-6440

Services Include

• Blood Draws
• Protime Express Program
• All insurances accepted
• Quick Check-In Service

Martial Arts expert and combat trainer Chris Walton spent 16 months in Iraq and earned a Bronze Star for Valor. But it was the injured disc in his neck that almost took the fight out of him. Fortunately, Cape Cod Healthcare neurosurgeon Dr. Achilles Papavasiliou had the skill, surgical team, and technology necessary to perform a sucessful discectomy and today Chris is pain free and back in the game.

In His Own Words

Watch the Commercial

No matter where Walter Gassett goes in his RV, his primary care physician Dr. Linda Habeeb is never far from his mind. That’s because during his last physical, Walter told Dr. Habeeb that he thought he just had acid reflux. But after the examination, she ordered tests that revealed a cancerous tumor in his esophagus. Thanks to her early diagnosis, surgeons successfully removed the tumor before the cancer spread.

In His Own Words

Watch the Commercial

Allison remembers when every step she took was a painful reminder she'd have to give up being a competitive Irish step dancer. So when orthopedic surgeon Dr. James Boyle told her he could repair her torn tendons and ligaments, she couldn't wait for the surgery. After just a few months of physical therapy, she was as good as new. And so was her dream.

In Her Own Words

Watch the Commercial

• Blood draws
• Specimen collection
• Quick check-in service
• Experienced phlebotomists

For more information or to schedule an appointment, please call 508-348-5015

• Large private treatment rooms
• New rehabilitation exercise equipment
• Experienced physical therapists
• One-on-one physical rehab sessions

For more information or to schedule an appointment please call 508-348-5010

Cape Cod Healthcare has a comprehensive, system-wide approach to Orthopedic care. The CCHC Total Joint Center is comprised of Cape Cod Hospital and Falmouth Hospital and offers patients an integrated, standardized approach to care.

The Total Joint Center at each hospital features a team of highly-skilled surgeons, dedicated nurses, therapists and technicians. The team develops individualized Care Maps specifically designed to achieve the best outcomes for all Total Joint Replacement patients, as well as other orthopedic patients.

The benefits of total joint replacement
Orthopedic surgeons at Falmouth Hospital and Cape Cod Hospital offer a vast array of total joint replacement surgeries, including procedures on hips, shoulders, knees and ankles. By using minimally invasive techniques and newer versions of prosthetic implants, doctors are able to reduce recovery times and get better, longer-lasting results that make movement pain-free for patients.

Advanced Orthopedic Care
Cape Cod Hospital’s Total Joint Center offers a multi-disciplinary approach to orthopedic care and treatment.

• Our talented orthopedic surgeons are all board-certified and have trained at some of the best medical schools in the U.S.
• Our nurses are specifically trained in orthopedics, and many have Orthopedic Nurse Certification (ONC) credentials.
• The technology we use has evolved and techniques have been refined, resulting in smaller incisions, less pain and faster recovery times.
• Patients receive individualized Care Maps, or Clinical Pathways, designed by their physician, which include specialized nursing care, inpatient rehabilitation and promote family involvement.
• You will recover in large, well-designed private rooms in the stunning, state-of- the-art Mugar Building at Cape Cod Hospital. Each room features telemetry for patient monitoring and hydraulic lifts to help you move safety during your recovery

Environment of Care
Cape Cod Hospital’s orthopedic floor in the Mugar Building was designed to create a healing environment that enhances your recovery process during your three-or- four-day stay.

Each private room has a private bath, a staff-work area, and a separate area for family members. Couches that open into beds can accommodate guests who stay overnight to support you in your recovery.

The rooms also feature flat screen TVs with interactive service where patients can order specific programming and services and receive education on a variety of topics.

Our “At-Your-Service” room service program is available to all patients who are able to participate from 6:30 a.m. to 6:30 p.m. daily. Other services include:

• Newspapers and magazines
• Wi-Fi service
• Fresh flowers
• Going Home amenity tote bag
• Going Home exercise and wellness tips

Emphasis on Education
Well-educated patients are more likely to have better outcomes. Cape Cod Hospital’s Total Joint Center places a high priority on making sure you and your family are well-informed each step of the way. Our innovative program includes:

• FREE community seminars
• Videos/DVDs that explain procedures
• Total Joint Replacement classes
• Wall displays and other printed materials that answer frequently-asked questions
• Patient guidebooks
• Hip or knee replacement newsletters
• HomeWork® kits with exercises and advice after discharge
• Special meal selections

Going Home
Cape Cod Hospital’s Total Joint Center includes expert post-hospital or post-acute care and treatment either in a rehabilitation facility, or at home with the Visiting Nurse Association of Cape Cod.
Our approach emphasizes wellness and begins from the moment you decide to have this procedure until you have recovered in your own home. You will have everything you need to get back to your active lifestyle.

This is the landing page for orthopedic treatments and services. It will include drill down into:

• Total Joint Center
• General Orthopedics
• Sports Medicine

All of us at Cape Cod Healthcare strive every day to provide the highest level of healthcare  to the people of Cape Cod. This achievement  demonstrates top performance in many areas including exceptional patient care, fewer complications, shorter hospital stays, improved outcomes and high-value, community-based care. So we know we are doing our job.

We want to thank our 4700 employees for their contribution to the significant strides we have made, and to our partner doctors for joining us in working together as one.

Our commitment is to continue to deliver the highest quality healthcare Cape Cod has come to expect.

TREND PROFILE

The 15 Top Health Systems Trend Profile analyzes your health system's rate of performance improvement over five years (three years for mortality, complications, PSI and average length of stay), using a balanced scorecard of critical performance metrics:

• Risk-Adjusted Mortality (in-hospital)
• Risk-Adjusted Complications
• Risk-Adjusted Patient Safety
• Core Measures Mean Percent
• Severity-Adjusted Average Length of Stay
• HCAHPS Score (Patient Overall Hospital Rating)

PERFORMANCE REPORT NOTES

HEALTH SYSTEM SELECTION
In the Truven Health Analytics 15 Top Health Systems study, we identify health systems as follows:

• Must have at least two acute care hospitals
• Must report a parent or related organization relationship on the hospital Medicare cost report

We also include Women’s, Cardiac and Orthopedic hospitals, as well as Critical Access Hospitals in the system analysis.

If a health system has separately reported subsystems as members, we rank each subsystem's performance independent of its parent, as well as including it in its parent system. A hospital may be included in both a parent system and a subsystem analysis.

HEALTH SYSTEM COMPARISON GROUPS AND WINNERS
We divide health systems into three comparison groups to develop more actionable performance benchmarks. Total operating expense was used to classify:

We select 15 Benchmark health systems (winners) based on overall performance across all included measures, in the most recent year of data available. Overall performance is determined by ranking each measure individually, by comparison group, summing the ranks and re-ranking overall.

Peer health systems include all U.S. health systems in our study database, excluding benchmark systems.

To read more about the methodology for selection,  please review the full report.

Top systems have better longer-term outcomes.

• 30-day mortality and readmission rates are lower at hospitals in the 15 top performing systems.
• The small* winning systems outperformed their peers by the widest rage in the 30-day measures.

The top health systems have fewer patient complications.

• Patients treated at the winning systems’ member hospitals had fewer complications. Their rates were 3-percent lower than at non-winning system hospitals.
• Results were fairly consistent among the health system size groupings, but small health systems had the lowest complication rates and outperformed their peers by the widest margin. Hospitals in these winning systems had 5-percent fewer complications than expected, while their peers had as many as expected.

The top health systems have better survival rates.

• The winners had 3-percent fewer deaths than expected, considering patient severity, while their non winning peers had as many deaths as expected.
• Mortality rate results were consistent among the health system size grouping.

The top health systems are following accepted care protocols and patient safety standards more closely.

• The top health systems do a better job avoiding adverse patient safety events and are following accepted care standards (core measures) more closely.
• A patient safety index of 0.93 tells us that winning systems had 7-percent fewer adverse patient safety events than expected; their peers had as many adverse events as expected.
• The winning systems’ higher core measures mean percentage of 97.63 tells us that they used recommended core measures of care more consistently than did their peers.
• Winning medium and small* systems had the best patient safety index scores .
• Winning large* systems had the best core measures scores.

Patients treated at hospitals in the winning systems return home sooner.

• Winning systems have a median average length of stay (ALOS) of 4.49 days, nearly half a day shorter than their peers’ median of 5.06 days.
• The winning small* systems had the shortest ALOS — 4.5 days. 

Patients treated by members of the top health systems report a better overall hospital experience than those treated in peer hospitals.

• The winners’ higher median Hospital Consumer Assessment of Health Plans Survey (HCAHPS) score tells us that patients treated by members of the top health systems are reporting a better overall hospital experience than those treated in peer hospitals.
• The top small* systems had the highest HCAHPS scores

To see the full report, please visit the Truven website.

Please tell us if you are now taking, or if you have EVER taken, the following medications:

• Proscar (finasteride) – usually given for prostate gland enlargement
• Avodart, Jalyn (dutasteride) – usually given for prostate enlargement
• Propecia (finasteride) – usually given for baldness
• Accuate (Amnesteem, Clarvais, Sotret, isotretinoin) usuallygiven for severe acne
• Soriatane (acitretin) – usuallyg iven for severe psoriasis
• Tegison (etretinate) – usually given for severe psoriasis
• Growth hormone from human pituatar glands – used usually for children with delayed or impaired growth
• Insulin from cows (bovine or beef insulin) – used to treat diabetes
• Coumadin (warfarin) – given to prevent clot formation.
• Hepatitis B immune globulin – given following an exposure to hepatitis B (This is different from hepatitis B vaccine, which is a series of three injections given over a six month period to prevent future infection form exposures of hepatitis B).
• Experimental medication or unlicensed vaccine – usually associated with a research protocol).

If you would like to know why these medicines affect you as a blood donor:

• If you have taken, or are taking Proscar, Avodart, Jalyn, Propecia, Accuatane, Soriatane or Tegison, these medications can cause birth defects. Your donated blood could contain high enough levels to damage the unborn baby if transferred to a pregnant woman. Once the medication has been cleared from your blood, you may donate again. Following the last dose, the deferral period is one month for Proscar, Propecia and Accutane. It is six months for Avodart and Jayln. It is three years for Soriatane. Tegison is a permanent deferral.
• Growth hormone for human pituitary glands was prescribed for children with delayed or impaired growth. The hormone was obtained from human pituitary glands, which are found in the brain. Some people who took this hormone developed a rare nervous condition called Creutzfeldt-Jakob Disease. The deferral is permanent.
• Insulin from cows (bovine or beef insulin) is an injected material used to treat diabetes. If this insulin was imported into the United States from countries in which “Mad Cow Disease” has been found, it could contain material from infected cattle. The deferral is permanent.
• Hepatitis B Immune Globulin (HBIG) is an injected material used to prevent infection following an exposure to hepatitis B. HBIG does not prevent hepatitis B infection in every case. Therefore, persons who have received HBIG must wait 12 months to donate blood to be sure they are not infected since hepatitis B can be transmitted through transfusion to a patient.
• Experimental medication or unlicensed vaccine is usually associated with a research protocol and the effect on blood donation is unknown. Deferral is one year, unless otherwise indicated by a medical director.

Thank you for coming today.

This information sheet explains how YOU can help us make the donation process safe for your and patients who will receive your blood.

Accuracy and honesty are essential

Your complete honesty in answering all questions is very important for the safety of patients who receive your blood. All information you provide is confidential.

The donation process

• To determine if you are eligible to donate, we will:
  • Ask questions about health, travel and medicines
  • Ask questions to see if you might be at risk for hepatitis, HIV or AIDS
  • Take your blood pressure, temperature, and pulse.
  • Take a small blood sample to make sure you are not anemic.

If you are able to donate, we will:

• Cleanse your arm with an antiseptic (If you are allergic to cholorhexidine gluconate, please tell us).
• Use a new, sterile, disposable needle to collect your blood.

Do not donate if you:

• Have AIDS or have ever had a positive HIV test
• Have ever used needles to take drugs, steroids or anything not prescribed by your physician
• Are a male who has had sexual contact with another male, even once, since 1977.
• Have ever taken money, drugs or payments for sex since 1977
• Have had sexual contact in the past 12 months with anyone described above
• Have had syphilis or gonorrhea in the past 12 months.
• In the last 12 months have been in juvenile detention, lockup, jail or prison for more than 72 hours
• Have any of the following conditions that can be signs or symptoms of HIV/AIDS:
  • Unexplained weight loss or night sweats
  • Blue or purple spots in your mouth or skin
  • Swollen lymph nodes for more than one month
  • White spots or unusual sores in your mouth
  • Cough that won’t go away or shortness of breath
  • Diarrhea that won’t go away.
  • Fever of more than 100.5 degrees for more than 10 days

Remember that you CAN give HIV to someone else through blood transfusions even if you feel well and have a negative HIV test. This is because tests cannot detect infections for a period of time after a person is exposed to HIV. If you think you may be at risk for HIV/AIDS or want an HIV/AIDS test, please ask for information about other testing facilities. PLEASE DO NOT DONATE TO GET AN HIV/AIDS TEST!

• Travel to or born in other countries
• Blood donor tests may not be available for some contagious diseases that are found only in certain countries. If you were born in, have lived in, or visited certain countries, you may not be eligible to donate.

What happens after your donation

To protect patients, your blood is tested for hepatitis B and C, HIV, certain infections diseases and syphilis. If your blood tests positive, it will not be given to a patient. You will be notified about test results that may disqualify you from donating in the future. Please do not donate to get tested for HIV, hepatitis or any other infections.

• We collect about 1 pint bag of blood, plus several small test tubes.
• They are labeled and bar coded for tracking in our computer database.
• Your blood is stored in monitored refrigerators at our hospitals.
• Most blood is spun in centrifuges to separate red cells, platelets and plasma.
• The primary components of plasma can be manufactured into other components.
• The tubes we send for testing establish blood type and identify possible infectious diseases.
• Test results are totally confidential.
• Suitable units of red cells are labeled, refrigerated and stored.
• Platelets are stored at room temperature in agitators for up to 5 days.
• Plasma is frozen for up to one year.

Prior to donating

• Make sure to sleep well
• Know what to eat
  • Have a light meal before arriving. Eat a healthy meal before your donation. Avoid fatty foods, such as hamburgers, fries or ice cream before donating. Tests for infections done on all donated blood can be affected by fats that appear in your blood for several hours after eating fatty foods.
• Don’t forget to hydrate
  • Drink plenty of fluids the day of your donation. Drink an extra 16 oz. of water and fluids before the donation.
• Wear comfortable clothing
  • If your shirt or blouse has sleeves, make sure you can roll them up above your elbow.
• Pay attention to your diet
  • Maintain a healthy level of iron weeks before you donate blood.
• Know your medications
  • Bring a list of medications you are taking.
• Bring Identification
  • Bring a blood donor card or a valid picture identification such as a driver’s license.
• Be relaxed
  • Many people choose not to donate because they are nervous about the needle pricking skin. Ask a friend or family member who donates blood. They will tell you it feels like pinching the fleshy underside of your arm. It’s virtually painless. While it will take a little over an hour, the actual blood draw takes no more than 10 minutes. The rest of the time is registering and relaxing afterwards with a snack and beverage.

After donating

• Know what to expect: What is normal and what to do if you experience difficulties.
• Make sure you drink plenty of fluids after you donate blood. Also avoid heavy exercise for a full day.
• If you feel light-headed, lie down with your feet elevated until it passes.
• If you don’t feel right after your donation, please call 508-86BLOOD.

Step 1: Registration

We will sign you in and go over basic eligibility and donation information. You will read information about donating blood, and will be asked to show a donor card, driver’s license, or other form(s) of ID.

Step 2: Health History & Mini-Physical

There is a confidential interview to review your health history and recent travel locations. Your temperature, blood pressure, hemoglobin and pulse will be checked.

Step 3: The Donation

Your arm will be cleansed. A new sterile needle will be used to draw blood, which will feel like a pinch. It is over in seconds. The entire donation takes no more than 10 minutes, while you will be lying comfortably in a special adjustable bed. 

Step 4: Refreshments

When done with your donation, we provide a snack and beverage. You are able to leave within 15 minutes and conduct all your daily activities, knowing you made a difference in the lives of fellow Cape Codders and contributed the equivalent of $300 in blood that otherwise would have to be purchased off Cape.

Here are the requirements for donation:

• Health
  • You should feel well and perform normal activities. If you have a chronic condition such as diabetes, you must be under treatment and the condition under control.
• Weight
  • You need to be at least 110 pounds.

If you donate:

• Whole blood: Every 56 days
• Platelets: Every 7 days, up to 24 times a year
• Plasma: Every 28 days up to 13 times a year

Pam McGuire, Dennis

“It’s simple. It’s a good thing to do. My blood is O-Positive, which is the most popular blood. It benefits everybody, so it makes it an even bigger responsibility to donate. It really makes me feel very satisfied, and it doesn’t hurt at all.”

Mark Monahan, South Yarmouth

“I tell my friends that giving blood is painless and not time consuming. I don’t get a chance to do too much volunteering because of my work. Frankly, giv- ing blood is not something that a lot of people think about. It’s not on their radar. But, once it is, it’s very easy to build it into your busy life.”

Paul McNulty, Orleans

“I’ve donated blood since I was in the Air Force. When I worked on Wall Street, many of us gave every four months at the office. One time, I gave blood directly to a colleague who was being treated for cancer.

When I moved to the Cape, I initially went to local churches that were hosting blood drives, especially at Christmas time. Then, a year ago, I went to the Cape Cod Healthcare website to learn where I could donate. I am very motivated by knowing that all the blood it collects stays right here on Cape Cod where I live and am involved in the community.”

Rita Shields, Chatham

“I started giving blood when my father underwent open-heart surgery. That was 25 years ago, and I have been donating ever since, three or four times a year. It’s giving a little of yourself, literally. It makes you feel good helping someone else. It’s very easy and comfortable, and only takes about an hour. It’s also a way to get a good, little check-up such as your blood pressure.”

James Meyer, Chatham

“I have been giving blood since I was in high school. My sister had surgery and was so grateful someone donated blood to help her. That had a huge impact on me. Now, I am a local inn keeper, and I try to always support fellow businesses and the local community. That same commitment applies to blood donation. It gives me a sense of healing. It takes only an hour of my time to possibly save a neighbor’s life.”

Janet Kelly, Orleans

“I began donating blood at Cape Tech. A bunch of my friends and I did it together. We really felt bonded. I continued donating ever since. I don’t have time to volunteer for anything else right now, so this is my volunteer effort. Not everyone can give blood. So, I feel very fortunate to qualify. Because I can, I do.”

Caitlin Regan, Yarmouth

“I have two children. If something happened to them, I hope that others would have given blood to help them. As a mother, I think about that every time I donate. I also like the fact that every pint I give to the Cape Cod Healthcare Blood Center stays right here and helps my community. I also own a business here, the Dairy Queen in Harwich Port. Donating blood is a great way to give back.”

D.J. Sullivan, Yarmouth

“I have probably donated about 100 pints of blood. I do it every eight weeks. It never hurts and it is very easy. Fortunately, my family has never needed blood, but I have colleagues whose chil- dren have needed transfusions to help treat cancer. That really makes giving blood very personal. I wish more people knew not only to give, but how comfortable Cape Cod Blood Center makes the process. You never have to wait long, and you get to see the same staff, which makes it very secure.”

What is the Cape Cod Blood Center?

Meet Constance Patten, the newly recruited director of the Cape Cod Healthcare Blood Bank

Constance: It literally is the lifeblood for Hyannis and Falmouth Hospitals. Twenty-four hours a day, every day of the year, we meet the needs of our surgeons, emergency rooms, oncologists, pediatricians.

• We collect and store all the blood that arrives through local donations or by purchasing from off-Cape sources. We maintain the supply pipeline 24/7. We test all the blood for compatibility. We are the difference between life and death every day.
• The blood center never closes. Most staff work during the day; two technicians work every evening, and one works from midnight to dawn.
• Right next to our Blood Bank is our blood donor room.
• The Blood Center is the home of our blood laboratory that serves the entire Cape Cod Healthcare system.
• The center also promotes blood education programs, especially in our schools. Moving forward, the center will manage our first-ever blood mobile that will expand the capacity for blood drives across the Cape 

How many pints of blood are banked at any one time?

Constance: We bank about 240 units of red cells in Hyannis and another 100 in Falmouth. We need at least one week’s worth of blood on hand at all times. A single open-heart surgery could use 40 units in the wink of an eye. Each unit collected or purchased will last 35 days, so you can understand that it is a never-ending challenge to maintain sufficient supply.

How much blood comes from local donors and how much must you purchase?

Constance: We are able to collect about 35 percent of our required supply from local blood drives and the generosity of our Cape Cod donors. The rest must be purchased directly from our primary source, the Rhode Island Blood Bank, and also the American Red Cross. What is critical to understand is that it costs us at least $240 to $280 to purchase a single unit from off-Cape sources. For rarer blood types or irradiated blood for cancer patients, the cost is much more. When a Cape Codder donates blood, it saves us hundreds of thousands of dollars a year.

What is your goal for the blood bank in 2013?

Constance: To work around the clock to increase the percentage of blood donated by Cape Codders as close to 100 percent as possible. That not only will save Cape Cod Healthcare money, but also assure a constant supply of blood. When we rely on outside sources, we can be vulnerable because of supply shortages – especially during natural disasters.

How are you mobilizing to reach your goal?

Constance: We are very fortunate to have many organizations, houses of worship and businesses step up to host blood drives. We hope to expand the number of these critical drives this year through more intense outreach; hiring a recruiter; and providing hosts with powerful marketing and publicity tools. We will be educating Cape Codders about how important – and easy – it is to donate blood.

We also are launching an exciting fundraising campaign, working with many local service organizations, professional groups and businesses to purchase a bloodmobile that can travel across Cape Cod every day to draw blood.

Currently, our blood drives occur only in venues that can accommodate our beds and equipment. With a bloodmobile, many smaller organizations and businesses can sponsor drives. A bloodmobile will cost $80,000 for a used vehicle that must be rehabilitated to as much as $300,000 for a new one; but its return on investment is incalculable.

Cape Cod Healthcare is teaming up with the American Cancer Society for 2013 Relay For Life events.

• Mid-Cape – June 14-15 Dennis-Yarmouth Regional High School
• Upper Cape – June 21-22 Barnstable County Fairgrounds

Step 1: Registration

We will sign you in and go over basic eligibility and donation information. You will read information about donating blood, and will be asked to show a donor card, driver's license, or other form(s) of ID.

Step 2: Health history and mini physical

You will answer some questions during a private and confidential interview about your health history and places you have traveled.

We will check your temperature, pulse, blood pressure and hemoglobin level present in a sample of blood.

Step 3: The donation

We will cleanse an area on your arm and insert a brand new sterile needle for the blood draw. This feels like a quick pinch and is over in seconds. The actual donation takes about 8-10 minutes, during which you will be seated comfortably. Certain donation types, such as platelets, red cells or plasma can take up to 2 hours. When a pint of blood has been collected, the donation is complete and a bandage will be placed on your arm.

Step 4: Refreshments

After donating, you should have a snack and something to drink in the refreshments area. You can leave the site after 10-15 minutes and continue with your normal daily activities.

Enjoy the feeling of accomplishment knowing that you have helped save lives.

All blood collected stays right here on Cape Cod. Walk-ins are welcome, but appointment will be honored first. To schedule an appointment or for additional information, please call 508-862-5273.

Cape Cod Healthcare will provide everything for the Blood Drive. All we ask is that you provide the space and help us get the word out to potential donors. We appreciate the opportunity to bring our Blood Drive team to your neighborhood to collect life-sustaining donations of blood for use at Cape Cod Hospital and Falmouth Hospital.

Cape Cod Healthcare will provide everything for the Blood Drive. All we ask is that you provide the space and help us get the word out to potential donors. We appreciate the opportunity to bring our Blood Drive team to your neighborhood to collect life-sustaining donations of blood for use at Cape Cod Hospital and Falmouth Hospital.

Download our Blood Drive Hosting Toolkit

• Make a Difference
• Step by Step Marketing Kit
• What We Do
• Frequently Asked Questions
• Key First Steps
• Step By Step
• Recruitment
• Asking Donors
• Making Your Donation Safe
• Screening Process
• Medicines and Donating Blood
• Blood Drive Promotion
• School Blood Drives
• Business-Hosted Blood Drives
• Businesses Buddy Up
• Volunteer Stories
• Customized Tools
• Thanking Donors

Your family, friends, and neighbors - probably someone you know - have faced the challenge of a mental health issue. Getting the right treatment can get you back to your life.

Sometimes the first step is the hardest.

It can take courage to admit you need help.  Our patients took that first step, told someone they needed treatment, and then got connected with our therapists and psychiatrists.

What our patients say about our treatment:

“Thank you to all who helped me in any way.  I now realize that my hospitalization is one of the greatest things that has ever happened to me.  If has forced me to make changes in my life that I had not been willing to make.  I am a better and stronger person for it and now have a better perspective on many of the clients I serve and more importantly, myself.  Again, thank you.” J.D.

“During my in-patient stay at Behavioral Health Services of Cape Cod Healthcare I suffered a tremendously challenging time in my life…(I) was given the experience, strength and hope I needed to begin a solid recovery…Dr. Mann and Pat Durgin are two highly instrumental powers of example in my life and recovery to which I am extremely grateful.”  K.C.

“Dr. Mann, I can only try to express to you how you have truly helped me…You are an exceptional doctor who really makes me believe in myself…I can tell you in complete confidence that I will succeed…I thank you more than you could ever know for believing in me, teaching me, respecting me, and for never giving up on me even when I had.  The mental health community needs this place…” J.F.

Reach out.  We’re here to help.

Services:

Admission:
Once we have finished our evaluation, we will begin your treatment plan.  Whether it’s twice-monthly therapy appointments or a full hospital program, we will work with you, your family and your doctors to start you on your treatment.

Psychiatric Assessment Team
1-800-513-4728

Our Psychiatric Assessment Team (PAT) consists of a team of licensed mental health providers who provide an array of services to the community. They respond to patients who are in the midst of a psychiatric crisis/emergency. Emergency phone consultations are available 24 hours a day, seven days a week. Emergency psychiatric evaluations and safety assessments are available in both the Cape Cod Hospital and Falmouth Hospital Emergency Departments for patients in acute crisis. These assessments can lead to inpatient hospitalization, discharge to the community with a safety plan, and/or referrals to community-based services, such as outpatient or Partial Hospital programs. Our PAT clinicians provide a first point of contact for information, advice, referrals, educational support, and consultation to individuals and families facing a psychiatric crisis. 

Adult Inpatient Psychiatric Unit
Our 20-bed adult (16-year-olds and older) inpatient unit offers comprehensive and focused assessments for individuals who have an acute psychiatric illness and whose symptoms are so severe they cannot safely function at a less restrictive level of care.  Our multidisciplinary team consists of psychiatrists, nurse practitioners, social works, occupational therapists and a professional nursing staff, all of whom work collaboratively with each patient to develop an individualized treatment plan designed to best meet his/her specific clinical needs. We offer evidenced-based clinical strategies which rely upon a combination of treatment modalities, including: medications to manage a patient’s acute symptoms and restore his/her functional abilities; group psychotherapy and patient education to foster a better understanding of a patient’s illness and improve coping skills; and family education to strengthen a patient’s social support system. Our staff also works with each patient to help transition him/her to a less restrictive level of care as soon as it is clinically indicated.

Adult Partial Hospital Program
Our adult partial hospital program is a time-limited, structured program designed to meet the psychiatric needs of individuals experiencing an acute psychiatric crisis, yet who do not require the higher level of care offered on our secure inpatient unit. This program provides short-term, intensive behavioral health treatment as an alternative to inpatient hospitalization. Additionally, our partial hospital program is ideal as a step-down option following inpatient hospitalizations or as a direct admission from the community or local Emergency Rooms. Our team consists of a psychiatrist, social worker and occupational therapist who work collaboratively to stabilize patients through individual and group treatment. This program focuses on strengthening coping skills in order to improve patients’ overall level of functioning. The hours of our partial hospitalization service are from 8:30 a.m. to 3:30 p.m. 

Geriatric Outpatient Psychiatry
Our Geriatric Outpatient Psychiatry Program provides comprehensive evaluation and treatment planning for elderly patients who suffer from any multitude of psychiatric disorders. These disorders include, but are not limited to, dementia, depression, anxiety and late-life schizophrenia. Some common concerns for this population include dealing with the loss of loved ones, as well as declining physical and mental abilities. Our geriatric psychiatrist uses a compassionate treatment approach in an effort to effectively respond to the needs and concerns of our older patients and their families. Additionally, our geriatric psychiatrist is available to collaborate with patients’ primary care physicians and other health professionals to develop appropriate and effective treatment plans for our geriatric patients. This service is available by appointment only.

Child, Adolescent, and Adult Outpatient Services
Our outpatient services are provided by Board-certified psychiatrists, advanced practice registered nurses, psychologists and licensed therapists. We offer medication management as well as individual therapy, couples therapy and group therapy. Our highly-skilled clinical staff has expertise in diagnosing and treating a vast array of psychiatric disorders and utilizes many different modalities, such as Cognitive Behavioral Therapy (CBT) and Solution-Focused Therapy, to treat our patients. Within our child and family services division, we have a team of collaborating professionals who provide comprehensive evaluations and treatment planning to meet the needs of children and their families. Services include individual therapy, family therapy, group therapy, parent education, medication management, school advocacy and psychological testing and assessment. Our team of child and adolescent providers is also available to offer second opinions or to give a one-time consultation to families, pediatricians and primary care physicians.

Psychological and Neuropsychological Testing
We provide comprehensive psychological and neuropsychological evaluations for children, adolescents and adults.  Services include testing for learning disabilities, personality testing, psychological evaluations for medical procedures and memory disorder screenings.

Access to Care

Access to care is an issue on Cape Cod as it is throughout the United States.

When we evaluate a patient, we carefully determine the services best suited to the needs of that patient.  Our goal is to provide care locally, but we weigh access to services close to home against a patient’s immediate needs.

If we don’t have the services you need, we will work with partner agencies to find you the appropriate level of care.  Our primary concern is your well-being and treatment.

It is estimated that one in five adults suffers from a diagnosable mental disorder.  Your grandmother with dementia, your neighbor’s son with ADHD, a sister with Bipolar Disorder …we treat thousands of patients every year with these illnesses.

Don’t live with an untreated mental illness.

It all starts with an evaluation.

We will take the time to review your medical records, interview you and discuss treatment options.  We offer inpatient, partial hospital and outpatient treatment options.  We have therapists and medical professionals on staff.

Call us to set up an appointment and start the process today.

Our goal is simple:  help you find the treatment and support to get you back to your life.

Treatments have changed.  Medications have revolutionized mental healthcare. Make the call and ask for help. 

Isn’t it time you talked to someone?

Talk to your primary care physician about your concerns.  If you are experiencing a psychiatric crisis, go to your nearest Emergency Room, or call our Psychiatric Assessment Team at 1-800-513-4728 and speak with one of our trained professionals. 

The first step is up to you.

We are here for you, 24 hours a day.  Pick up the phone. Make a difference for yourself and your family.

Open for your convenience:

• Monday-Friday 9 a.m. to 7 p.m.
• Saturday and Sunday 8 a.m. to 4 p.m.

No appointment or referral necessary.
Staffed by Emergency Room-trained physicians and nurses.

Come to Stoneman Urgent Care for:

• Sore throats and earaches
• Coughs, sinus infections
• X-Rays, splinting and casting
• Suturing of lacerations
• Tetanus shots
• IV medications and fluids
• Much more

Urgent Care at Stoneman Outpatient Center

2 Jan Sebastian Drive
Suite 101
Sandwich, MA 02563
Directions
508-833-2639
508-833-1562 fax